Introduction

Receiving Support

If you’re looking for Actions support, you’ve already come to the right place – in this guide, you’ll find in-depth feature descriptions, explanations, and instructions on the big and small features found in Actions. With over 30 articles to read from, there’s lots to learn about the way Actions can work for you.

If you can’t seem to find your question answered in this guide, the Actions team would be happy to try and answer whatever questions you have.

By email

The Bonobo team is available for support by email at actions@bonobolabs.com. In the email, please detail your problem as thoroughly as possible, including screenshots or screen captures if necessary. If you are reporting a bug, please let us know if and how you are able to replicate the issue, what version of iOS you are using, and what device you have Actions installed on.

By Twitter

We love Twitter, and we know that our customers do, too. If you’d like to reach out to us on Twitter to let us know about an issue you’re having or just to say hello, you can find us at @moleskinestudio. We’ve also left our direct messages open, so any feature requests, bugs, or Actions questions you have can also be sent there.

Feature Requests

We love hearing feedback about your favorite Actions features, as well as what you’d like to see in upcoming releases. That’s why we developed a feature request system, where you can add suggestions, vote up suggestions you’d like, and leave comments on things you’d love to make its way into the app.

The easiest way to leave a feature request is through Actions. Here’s how:

  1. Tap the Menu button settings icon
  2. Tap “Help”
  3. Tap the bubble labeled “Feature Request”
  4. Confirm your name and tap “Continue”

From there, Actions will pass your account information along to Canny – our feature request system – and you can immediately get to work writing posts and comments. Make sure to use your real name, as the boards are public to other users.

You can also access the feature request site directly by visiting https://bonobo.canny.io/actions. If you choose to file a request through the direct URL, you will have to create a Canny account.

The Help Menu

A final tip: although all of the above ways are perfectly acceptable means of reaching the team, the quickest way to do so is through Actions itself. Launch the app, tap the Menu button settings icon, and choose “Help”.

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